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Free standard shipping on orders
Free Worldwide Shipping & Duties Covered
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network. There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Clinically proven results:
*Clinical study, % of satisfaction, 44 volunteers, 56 days. **Clinical scoring, 10 volunteers.
1. What are serums for?
Applying a serum before your day and/or night creams increases the cream's effectiveness. Caudalie serums are highly concentrated in active ingredients and can be used every day, morning and evening. The texture of serums is finer to be absorbed by the skin faster. For maximum effectiveness and faster results, it is recommended to add a serum in your skincare routine.
2. Is there fragrance in the Premier Cru Serum?
The Premier Cru Serum fragrance is 100% natural and is made up of a rose extract, rose petal essence, geranium essence, rose absolute, violet leaf absolute, white cedar essence and benzoin absolute.
3. How do the tightening sugars work in The Serum?
Our 100% natural-origin tightening sugars composed of polysaccharides provide a mechanical tension with visible effects on the skin. Wrinkles are visibly smoothed in 3 minutes and up to 6 hours*. *In vivo test on the ingredient, 20 volunteers. *Test in vivo sur les ingrédients, 20 volunteers.
4. What is the role of Niacinamide in Premier Cru The Serum?
Also known as vitamin B3, niacinamide is the ultimate multi-tasking and anti-aging ingredient. It helps brighten and refine the skin’s texture.
5. What kind of Hyaluronic Acid is used in The Serum?
Two types are used: high molecular weight Hyaluronic Acid to provide surface hydration as well as low molecular weight Hyaluronic Acid to provide the more intense hydration in the epidermis. The two hyaluronic acids are 100% natural origin and produced by biotechnology.
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