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Free standard shipping on orders
Free Worldwide Shipping & Duties Covered
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network. There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Clinically proven results:
*Clinical study, instrumental test, 33 volunteers, 112 days.
1. What is VineOxylâ„¢ and how does it work?
The result of several years of research on vine-derived molecules, VineOxyl™ is Caudalie’s patented active ingredient. Produced through biotechnology from grapeseed oil, it helps support a healthy-looking scalp and improves the appearance of thicker, denser-looking hair.
2. Is the Density & Volume Shampoo effective if I use it alone?
Yes, the Shampoo delivers significant results on its own: +6,298 visible hair* For enhanced results, pair with the Hair Density Serum which delivers 87% hair thickness** *Clinical study, instrumental test, 33 volunteers, 112 days. **Clinical test, dermatological scoring, 39 volunteers, 90 days.
3. Does the Density & Volume Shampoo contain sulfates and silicones?
No. Its sulfate-free and silicone-free formula is designed to preserve the lightness and volume of hair.
4. Does switching to a natural shampoo make hair greasy?
An adjustment period of a few weeks is sometimes necessary after stopping synthetic silicones and sulfates. Hair may seem heavier before regaining a lasting balance and more natural volume.
5. Is the Density & Volume Shampoo suitable for color-treated hair?
Yes. Tested on color-treated hair, our Density & Volume Shampoo gently cleanses without altering color.
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