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Free standard shipping on orders
Free Worldwide Shipping & Duties Covered
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network. There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Clinically proven results:
*Clinical test, dermatological scoring, 39 volunteers, 90 days.
1. What is VineOxylâ„¢ and how does it work?
The result of several years of research on vine-derived molecules, VineOxyl™ is Caudalie’s patented active ingredient. Produced through biotechnology from grapeseed oil, it helps support a healthy-looking scalp and improves the appearance of thicker, denser-looking hair.
2. Is the Hair Density Serum effective if I use it alone?
Yes, the Hair Density Serum delivers visible results on its own: +87% hair thickness* For enhanced results, pair with the Density & Volume Shampoo which provides +6,298 additional visible hair**. *Clinical test, dermatological scoring, 39 volunteers, 90 days. **Clinical study, instrumental test, 33 volunteers, 112 days.
3. How often should I use the Hair Density Serum?
Daily application for 3 to 4 months is recommended for best visible results. The serum can be incorporated into your morning styling routine or used as a soothing scalp care step in the evening.
4. Is the Hair Density Serum suitable for postpartum use?
Yes. Our hair serum is formulated to be gentle and can be used during the postpartum period. However, as every pregnancy and breastfeeding period is unique, it is recommended to consult your doctor.
5. Do I need to wash my hair before each use?
No. The Hair Density Serum can be applied to dry or damp hair. Its lightweight formula absorbs instantly without a greasy finish, allowing for daily application, even on non-shampoo days.
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