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Free standard shipping on orders
Free Worldwide Shipping & Duties Covered
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network. There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
1. What is the difference between a perfume and a fresh fragrance?
There are several types of fragrance which have varying intensity according to their concentrations: perfume extract, eau de parfum, eau de toilette, eau de Cologne and fresh fragrance. A fresh fragrance is not as concentrated as an eau de toilette. Its freshness and lightness stand out, making it easy to wear all day, and all year, even in summer.
2. Do the Caudalie Fresh Fragrances stain clothes?
No, we do not add colourings to our Fresh Fragrances. You can therefore spray them on your clothes without risking staining them.
3. Does Caudalie offer other Fresh Fragrances?
Yes, there is a large collection of Fresh Fragrances to suit your fragrance preferences: Thé des Vignes, Fleur de Vigne, Eau des Vignes, Rose de Vigne and Soleil des Vignes. Try them in your local Boutique SPA or point of sale.
4. Is the Thé des Vignes Fresh Fragrance suitable for men?
Yes, our Fresh Fragrances suit men as well as women.
5. Can you go out in the sun after spritzing the Thé des Vignes Fresh Fragrance on your skin?
No, it is not advised to go directly out in the sun after having spritzed the Thé des Vignes Fresh Fragrance on the skin because it contains alcohol and essential oils that may be photosensitising.
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